Our food is delivered directly our kitchen. Usually it will take 2 -3 days from order to deliver. 

Delivery fee starts  at $60 which covers most of the Hong Kong except the islands. 

Serving portions should be adjusted according to the size, age, body conditions and special needs of your pet.  The below table provides the suggested serving portions we tailored for neutered adult dogs with no special conditions: 

We cook all our recipes with low temperature sou vide cooking method at 80 degree in small batches Our process eliminates any harmful bacteria whilst preserving the high quality vitamins and minerals naturally found in the food. 

Our fresh food packs are vacuum-sealed, frozen and kept at -18 degrees. It can be kept in the freezer for up to 12 months upon production. To ensure its best flavour, we recommend consuming the packs within 4 months from the production date, i.e. the “Best Before Date” labelled on the pack. A defrosted but unopened meal pack can be stored in the fridge for up to 24 days; If the pack is opened, please consume it within 24 hours.

We use unused food surplus but that doesn’t mean we compromise on our food safety & quality standards. All the ingredients we use are human grade food that has not been cooked or

We do not add any preservatives at all. The only preservation method that we use is vacuum-seal and freezing at -18 degree.